Computer Aided Solutions provides technical support for all products purchased through CAS Dataloggers. 

Before contacting support:

  1. Read the hardware and/or software manuals provided with your product.
  2. Make a note of the events that led to the problem. Was anything changed on your computer recently? Did you do anything differently?

When calling:

  1. Have your model, serial, and software version numbers for the product readily available.
  2. Provide details on the configuration of your computer.
  3. Completely describe the problem or question. The more information you provide the easier it will be for us to assist you.

You can contact technical support by filling out the following form, email us at support@dataloggerinc.com, or contact our support staff at 1-800-9-LOGGER Monday - Thursday from 8:00am to 5:00pm, and Friday from 8:00am to 4:30pm.

Computer Aided Solutions also provides repair services for all of our products. For more information about the repair process and to request a Return Merchandise Authorization (RMA) please go here.

First Name:
*Required
Company Name: *Required
Job Title:  
E-mail Address: *Required
Address: *Required
   
City: *Required
State: *Required  
Zip/Postal Code: *Required  
Phone Number: *Required  
Fax Number:  
     
Product Line: *Required  
Part Number: *Required
Serial Number: *Required
Support Question: *Required
Human Verification What is the next number after 4?