TECH SUPPORT
CAS DataLoggers provides technical support for all products purchased through us.
Before contacting support:
- Read the hardware and/or software manuals provided with your product.
- Make a note of the events that led to the problem. Was anything changed on your computer recently? Did you do anything differently?
When calling:
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- Have your model, serial, and software version numbers for the product readily available.
- Provide details on the configuration of your computer.
- Completely describe the problem or question. The more information you provide the easier it will be for us to assist you.
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Contact our Support Team
- Call: 1-800-9-LOGGER
- Email: [email protected]
- Monday – Thursday from 8:00am to 5:00pm
- Friday from 8:00am to 4:30pm